Framework Licence Expired

Owned by Mitch Robinson (Deactivated)
Last updated: May 05, 2017 by Sam Pitts
1 min read


      

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This article describes a solution to the error as described below:

If the expiry date for your Framework licence is coming up within 14 days, you will see a message alerting you to this each time you open Framework.

Solution:

Below are the steps to update your licence expiry date.

  1. Connect to server that has the Sentinel Key connected to it. (Your IT department should be able to assist with identifying this and gaining access)

  2. Click Start>All Programs>Insula Software

  3. Open Field Exchange Utility

  4. Click Get Locking Code



  5. Copy the 20 character code and email to support@insulagroup.com.au so that your licence can be updated.

  6. Once a support representative has updated your licence, you will receive a new 20 character code.

  7. Open Field Exchange Utility in the same way that you did in step 2

  8. Copy the new code into the bottom field.

  9. Click Update Licence




  10. You will then be notified that the operation was a success and you can continue to use Framework.




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