Messages

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The Messages screen manages the messages that have been sent or received by the user within Framework ECM.

Messages on this screen do not include SMS messages.

Procedures

Click New. The Message dialog will be displayed.
Enter the details.
Click Send to send the message. The dialog will close and the message will be sent.
OR
Click Save as Draft to save the message as a draft. The dialog will close and the message will be available from the Drafts folder.

From the Message Folders list, select Drafts. The Messages list will be updated.
Select a draft message.
Click Edit. The Message dialog will be displayed.
Edit the message.
Click Send to send the message. The dialog will close and the message will be sent.
OR
Click Save as Draft to save the message as a draft. The dialog will close and the message will be available from the Drafts folder

This dialog is used to create a message that can be sent between Framework ECM users.

Field	Description
Job Specific Message?	Is the message specific to a job? Yes (default): The message is specific to a job. No: The message is not specific to a job.
Job Number	Job number associated with the message.
From	Person sending the message.
To	Person receiving the message. Click the To popup button to select. Opens the Message Recipients Dialog.
Cc	Person(s) receiving a carbon copy of the message.
Importance	Priority level of the message. Example High, Normal, Low.
Subject	Subject heading of the message.
Message	Text of the message.

Field	Description
Date	Date the message was sent. This field is locked and cannot be edited.
Time	Time the message was sent. This field is locked and cannot be edited.

Button	Description
	Click to save the message as a draft. Draft messages are available in the Drafts message folder.
	Click to send the message. Sent messages are available in the Sent Items message folder.

This dialog is used to add or remove recipients from a message. This dialog is accessed by clicking the To popup button on the Message dialog.

Column	Description
Name	Name of the staff member.

Column	Description
Primary	Indicates if a recipient is the primary contact.
Name	Name of the recipient.

The Copy buttons are located between the Staff Member and Recipients lists.

Button	Description
Copy	Click to copy a selected person from the Staff Member list to the Recipients list.
Copy	Click to copy a selected person back from the Recipients list to the Staff Member list, essentially removing them as a Recipient.
	Click to set the recipient as the primary recipient.