Article Index
The SMS Messages screen lists all the SMS messages that have been sent by all users, regardless of whether or not they were job specific.
SMS Messages in Framework are supported by the Perspective Gateway.
SMS Messages List
Column | Description |
---|---|
Created | Date and time the SMS was created. This column can be sorted by clicking the column heading. |
Sent | Date and time the SMS was sent. Sent refers only to the processing of the SMS message through Insula Gateway to the provider. It is not confirmation that the recipient has received the SMS. |
Status | Current state or final outcome of the sent message. This includes:
|
From | User who created the message. |
To | Recipient(s) of the SMS. Only the first recipient in the list will appear on the screen. Multiple recipients will be indicated by a + symbol and a number indicating the number of extra recipients. |
Message | First characters of the SMS content. |
Job # | Job Number associated with the message. To load the relevant job, highlight the message and click the Select button. |
Procedures
Creating An SMS Message
SMS messages can be sent to custom recipients, client contacts, or Framework ECM entities. SMS messages can only be created to send, and then viewed. To maintain data integrity, sent SMS messages cannot be deleted.
SMS messages sent by the system are a one-way transmission only. There is no reply available to SMS messages sent in this way.
Click New. The New SMS dialog will be displayed.
Enter the details.
Click OK. The dialog will close and an SMS will be sent.
For full details of SMS Message creation, see Comments - Comment, SMS, Email
See also Job SMS Messages .