Mail Merge - Incomplete Fields (Contacts)

Sometimes an issue will occur where mail merge documents fail to produce certain fields, such as the primary/secondary contact details for a client.

In this case, a simple fix is required.

1. Open Framework ECM, and navigate to the Client / Contacts screen for the trouble job/client.
   
   
   
   
2. From the available contacts, change the secondary contact to a primary contact as shown above.
   
   
   
   
   Note that now the 'Test' contact is now primary, shown by the tick in the primary column, and Insula Test is now secondary, shown by a tick in the secondary column.
   
   
3. Then, swap back the secondary and primary to reflect how the clients were originally (an inverse of previous steps)
   
   
   Note that the primary/secondary flags would have now reversed, and you will be back at the original primary/secondary position for the client contacts.
   
   
4. To test, run a mail merge document that includes a sSecContFull merge, this fix should generate the secondary contact name correctly.