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Overview
This article explains the process required to set up a specific Sender ID for Insula’s customers when sending SMS messages from our software products. We will require a letter/document on company letterhead from you.
This will be forwarded to our SMS/Telecommunications providers to support the Sender ID application process. Please note that approval of an application is not controlled by Insula.
Restrictions
The length of the name cannot exceed 14 characters, and cannot include spaces.
Example
To whom it may concern,
Please accept this as a formal request to register and provision a SMS Sender ID for our company.
We are providing authority to Insula Group Pty Ltd (Insula) to make this request on our behalf, with their nominated SMS and telecommunication providers.
The intent of this request is that the Sender ID will be seen by SMS recipients of messages created by us from our use of Insula Software products.
Requested Sender ID: {eg. "INSULA"}
Our Details:
Trading Name:
Legal Name:
ABN:
Email Domain: {eg. insulagroup.com.au}
Regards,
{Full Name}
{Position}
{email address}
{Phone number}