Click the Communicate button ( ). The Communicate Email dialog will be displayed. Image Removed Note | The SMS option will only be shown if you have the SMS service enabledImage Added
You can use a blank email or apply a template to it. You can define templates in TFS Administration. Click on the Image Added next to Template and choose the relevant application level template; Image Added The email will then populate with the template merging in any specified client data.
Image Added A comment will be made in the CRM \ Comments screen. Image Added |