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Provides a list of maintenance requests raised against the job.
Column | Description |
|---|---|
# | Internal maintenance request identification number. |
Raised | Date the maintenance request was raised. |
Type | Type of warranty. |
Inspection | Date the inspection occurred. |
Start | Date the maintenance request was started. |
Complete | Date the maintenance request was completed. |
Signed Off | Date the maintenance request was signed off. |
Supervisor | Supervisor assigned to the maintenance request. |
Administrator | Administrator assigned to the maintenance request. |
Request Items List
Provides a list of maintenance request items for a maintenance request raised against the job.
Column | Description |
|---|---|
# | Internal maintenance request item identification number. |
Original Supplier | Entity that supplied the original item. |
Maint. Supplier | Entity performing the maintenance request item. |
Ordered | Date the maintenance request item was ordered. |
Received | Date the maintenance request item was received. |
Signed Off | Date the maintenance request item was signed off. |
Notes | Notes relating to the maintenance request item. |
Procedures
Viewing A Maintenance Request
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- From the Maintenance Requests list, tap a request. The Maintenance Items list will be updated.
- From the Request Items list, tap an item. The Request Item dialog will be displayed.
- After viewing, tap Close.
Maintenance Request Dialog
This dialog is used to view the details of a maintenance request. The dialog is for viewing purposes only and cannot be edited.
General Group
Field | Description |
|---|---|
Internal ID Number | Internally generated maintenance request number. |
Public To Client? | Availability of the maintenance details to the client. |
Administrator | Administrator allocated to the maintenance request. |
Manager | Manager allocated to the maintenance request. |
Supervisor | Supervisor allocated to the maintenance request. |
Warranty Type | Type of warranty associated with the maintenance request. |
Raised Group
Field | Description |
|---|---|
Raised | Date the maintenance request was raised. |
Inspection Group
Field | Description |
|---|---|
Required? | Inspection required status. |
Current Appointment | Date of the current appointment. |
Inspector | Inspector allocated to the current inspection diary entry. |
Complete | Date the inspection was completed. |
Start Group
Field | Description |
|---|---|
Start | Date the work started. |
Complete Group
Field | Description |
|---|---|
Percentage | Percentage of the request activity complete. |
Weeks At This % | Number of weeks at the above percentage. |
Manual Forecast | Estimated date of completion. |
Actual | Actual date of completion. |
Signed Off | Date the request was signed off. |
Cost Group
Field | Description |
|---|---|
Forecast Total | Expected cost to complete the request requirements. |
Enterprise | Expected cost to be outlaid by the company. |
Charge Back | Amount expected to be claimed back from the original supplier/trade. |
Total | Calculated total of the Enterprise and Charge Back values. |
Variance (From F'cast) | Calculation of the difference between the Forecast Total and the Total. |
Notes Group
Notes relating to the maintenance request.
Maintenance Item Dialog
This dialog is used to view the details of a maintenance item. The dialog is for viewing purposes only and cannot be edited.
Maintenance Item Group
Field | Description |
|---|---|
Internal ID Number | Internally generated maintenance request item number. |
Public to Client | Availability of the maintenance details to the client. |
Item Category | Category of the maintenance request item. |
Ordered | Date the maintenance request item was ordered. |
Start | Date the maintenance request item was started. |
Complete | Date the maintenance request item was completed. |
Received | Date the maintenance request item was received. |
Signed Off | Date the maintenance request item was signed off. |
Labour/Supplier Role Group
Field | Description |
|---|---|
Labour/Supplier Role | Role from which the supplier will be selected. |
Original Supplier Group
Field | Description |
|---|---|
Company | Third party company that originally supplied the item. |
Contact Person | Contact person from the third party company that originally supplied the item. |
Original Supplier Notes | Free text area for notes regarding the original supplier. |
Maintenance Supplier Group
Field | Description |
|---|---|
Company | Third party company assigned to supply maintenance for the item. |
Contact Person | Contact person from the third party company assigned to supply maintenance for the item. |
Company Notes | Free text area for notes regarding the maintenance supplier. |
Cost Group
Field | Description |
|---|---|
Forecast Total | Expected cost to complete the request requirements. |
Enterprise | Expected cost to be outlaid by the company. |
Charge Back | Amount expected to be claimed back from the original supplier/trade. |
Total | Calculated total of the Enterprise and Charge Back values. |
Variance (From F'Cast) | Calculation of the difference between the Forecast Total and the Total. |
Notes Group
Notes relating to the maintenance request item.