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Enhancements to inductions

Enhancements to inductions

Article Index

Introduction

The functionality of inductions has been enhanced providing two new pieces of functionality.

  • Text answers.

  • Assigning roles to inductions.

Text Answers

It is now possible to ask questions in an induction where the person doing the induction can provide their own answer.

You must not mix Text answers and option answers within the same question.

Assigning Roles to Inductions

Control over assigning inductions has been enhanced. On each induction, you can now assign the Contact Roles that need to complete the induction.

Induction Allocation

As soon as you assign a role to a contact any inductions that are linked to the role will be assigned. They will see them in the Activities > Inductions screen.

Allocating Inductions to staff that already have the role

If you want to allocate the inductions to all contacts that have the role you can use the Create Inductions option. This will create inductions for all contacts that have the role.