Comment Overview

The Comment Overview screen is used to manage all correspondence and communications between the client and the enterprise. All comments made for a job are viewable on the Comments list with the most recent at the top of the list. Over the course of the job, a history of communications between the client and the enterprise are retained for management records. The most recent comments entered into the system for a job are also included in work flow reports.

A comment can be entered into the system for a job independently of the Comments Overview screen, and in any section of the Client & Contact Management, Land Management, and the Production Management modules. A comment for the current job can therefore be entered at any time.

New Comment

Creating A Comment

1. Click New. The Production Comment dialog will be displayed.
2. Enter the details.
3. Click OK. The dialog will close and a new comment will be created.

Tip: New comments can be added at any time by pressing Ctrl + F7.

Department Comments

Comments that have been entered for a specific department within Framework ECM appear in the individual comment screen associated with the selected department. This makes it easy to review comments that are specific to a particular department.

All department specific comments are displayed on the Comment Overview screen.

The Department Comments dialog is only accessed by first opening a screen in the Production Management module, such as Colours, then accessing the Department Comments dialog.