Applies to Framework ECM 7.1.2010 onwards.
Problem
When adding an image via a dialog, such as Gallery, Entity, VPB Item, the following message may be produced:
Solution
This indicates that there are some specific dll files that are required for the installed environment. These are available from Insula’s FTP site.
Go to ftp://ftp.insulagroup.com.au/Shared%20Applications/Core%20Components
Select dotnetfx35.exe for download.
In the downloaded location, click to execute.
If requested to download and install additional files, select Yes.
Depending on the environment, a restart may be required.
If this does not resolve the issue, please Contact Insula Software