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Go to the reporting module and select the Follow Up Work Flow report, and select preview.
- Select the stages that you wish to include in the report: i. E.eg. ONLY jobs in administration stageonly Admin jobs.
- Select the region/division you wish to show in the report
- Select the field criteria tab.
Add the following field criteria from CRM → follow up, and input the following as per images:
to the report.
- Select the Client Relationship Management group from the available list.
- Select the Follow Up folder.
- Select the 'Follow Up Date' field, press the >> button.
- Use a single date operation less than or equal to and today (will give anything with a due date less than or equal to today, i.e. overdue).
- Press OK.
- From the same list as before, select the follow up complete date.
- Press the >> button.
- Tick 'must be empty'.
- Press OK.
Saving the report profile.
- On the advanced tab, add in a title for the report.
- Add in a description for the report (what the report is showing - follow ups overdue for jobs in Admin stage).
- Press the save button to create a new profile.
After these criteria have been added, you can select OK to generate the report.
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