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In preparation for the upgrade, all databases associated with Framework Sales Advice Management MUST be backed up.

Warning
titleCRITICAL

- The 6.3.0 database upgrade process includes an automatic database backup procedure, however some tables may be skipped due to size. Therefore, it is HIGHLY recommended that this procedure is performed.
- This MUST be performed on the system(s) that host a Framework Sales Advice Management database(s). 

Backup Framework Sales Advice Management Master Database

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Warning
titleCRITICAL

- This MUST be performed on the server that hosts the Framework Sales Advice Management database. 
- The system where the data is being upgraded MUST be set with Australian regional settings.
- The Framework Sales Advice Management database must have previously been upgraded to v6v7.30.0. Contact your Framework administrator if you are not running the Framework Sales Advice Management v6 v7.30.0 database.

The following procedure upgrades the Framework Sales Advice Management database(s).

Tip

If during the upgrade process 'Not Responding' appears in the title bar of the Framework Sales Advice Management Upgrade software, this is due to the system performing very long and CPU-intensive calculations. This message will disappear once the upgrade has been completed.

Framework Sales Advice Management 7.

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1.

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1 Master Database Upgrade

Info
This is a two-step process:

Framework Sales Advice Management 7.1.0.01 Upgrade

  1. Open Windows Explorer.
  2. Browse to: \[fw folder]\Upgrade\

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  1. Upgrade_v7_

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  1. 1_0_

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  1. 01\SalesAdvice\
  2. Double-click the FworkSAMasterUpgrade.exe file. The Start Upgrade confirmation prompt will be displayed.
  3. Click Yes to perform the upgrade.

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  1. If the upgrade

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  1. was successful, a successfully completed message prompt will be displayed.
  2. Click OK.
  3. Click Close.

Framework Sales Advice Management 7.1.1.03 Upgrade

  1. Open Windows Explorer.
  2. Browse to: \[fw folder]\Upgrade\Upgrade_v7_1_1_03\SalesAdvice\
  3. Double-click the FworkSAMasterUpgrade.exe file. The Start Upgrade confirmation prompt will be displayed.
  4. Click Yes to perform the upgrade.
  5. If the upgrade was successful, a successfully completed message prompt will be displayed.
  6. Click OK.
  7. Click Close.

Unsuccessful Database Upgrade

If the database upgrade was unsuccessful, restore the backup database file. Refer to your Microsoft SQL Server documentation for more information.

Framework Sales Advice Management 7.

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1.

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1 Database Upgrade

Info
This upgrade can be skipped if your organisation does not use a separate Sales Advice database.is a two-step process:

Framework Sales Advice Management 7.1.0.01 Upgrade

  1. Open Windows Explorer.
  2. Browse to: \[fw folder]\Upgrade\

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  1. Upgrade_v7_

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  1. 1_0_

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  1. 01\SalesAdvice\
  2. Double-click the FworkSAUpgrade.exe file. The Start Upgrade confirmation prompt will be displayed.
  3. Click Yes to perform the upgrade.

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  1. If the upgrade

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  1. was successful, a successfully completed message prompt will be displayed.
  2. Click OK.
  3. Click Close.

Framework Sales Advice Management 7.1.1.03 Upgrade

  1. Open Windows Explorer.
  2. Browse to: \[fw folder]\Upgrade\Upgrade_v7_1_1_03\SalesAdvice\
  3. Double-click the FworkSAUpgrade.exe file. The Start Upgrade confirmation prompt will be displayed.
  4. Click Yes to perform the upgrade.
  5. If the upgrade was successful, a successfully completed message prompt will be displayed.
  6. Click OK.
  7. Click Close.

Unsuccessful Database Upgrade

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  1. Open Windows Explorer.
  2. Browse to: \[fw folder]\Setup\Framework Sales Advice Management\v67.31\Setup\
  3. Double-click Framework Sales Advice Management.msi and follow the on-screen prompts.

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