Versions Compared

Version Old Version 2 New Version 3
Changes made by

Jillian (Unlicensed)

Sam Pitts

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...

Column

Image Added      

  *Clicking image will take you back to troubleshooting article list



Panel

This article describes a solution to the error message as shown below:

Image Added


Tip

Update all PC's including remote machines when updating Framework software.  Failure to do so will result in an incompatible software error message such as the

...

above.

...




Panel

Solution:

To resolve, uninstall the Framework version shown in the error (seen above as 6.3.9033) and install the current Framework version running on your system (seen above as 6.3.9069 or greater).


Uninstalling Framework

Go to your Control Panel

Select Uninstall or change a program

Click on Framework Version X.x.xxxx and click uninstall.

OR

Start → Type 'Add or Remove Programs' → Open Add or Remove Programs → Uninstall from list (as above).


Tip

Ensure you are removing the correct software before uninstalling.




...


Info
titleContact Us

If you are still having issues in relation to this, or any other Framework related issue Contact Us.