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Outbound Schedule Request & Email Monitoring

In Framework ECM (for all users) checks for failed requests occur every 5 minutesLogistics Tablet a check for failed Schedule Requests and failed email occur every 1 minute.

If any failed requests exist the Framework ECM emails or Schedule Requests exist the user will be alerted via the flashing icons in the context bar (top right).

If after 10 minutes (or more) the Notification Monitor has not been able to send outbound email or Schedule Requests the Tablet user will be alerted via the flashing icon in the system tray.

Cloud Connector Operation Monitoring

In Framework ECM (for all users) icons in the context bar (top right).
Important: If the Tablet does not have Internet connectivity for 10 minutes (or more) this situation will occur, which is normal. When connectivity is restored, the items will send. The flashing warning is a reminder to the user to reestablish connectivity and ensure the items are sent before exiting the Tablet software.

Notification Monitor Monitoring
The Notification Monitor is responsible for sending emails and managing schedule requests.

In Framework Logistics Tablet a check to confirm that the Cloud Connector Notification Monitor is operating successfully occurs every 8 minutes 1 minute.

If after 10 minutes (or more) the Cloud Connector Notification Monitor has not successfully operated the Framework ECM Tablet user will be alerted via the flashing icon in the system tray.Notification monitor icon both appearing and flashing in the Context Bar (top left).

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Sending Email & Schedule Requests

The Framework Logistics Notification Monitor will attempt to send emails and Schedule Requests every 1 minute.

Important: If the Tablet does not have Internet connectivity emails and Schedule Requests will be queued in an Outbox until connectivity is available. The number of items in each outbox is displayed on the context bar (top right).

Receiving Schedule Requests Activity

Schedule Request Activity includes supplier responses, updates from other Logistics Tablets sharing the same jobs/projects, and office-based updates from Framework ECM.

The Framework Logistics Notification Monitor will check for Schedule Request updates based on the “(-11052) Notification Monitor (minutes) - Tablet” preference value managed in Framework ECM.

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Insula recommend this value be no less than 5 minutes, to ensure Tablet performance is not impacted.

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