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SMS Messages in Framework are supported by the Perspective Gateway. 

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SMS Messages List

Column

Description

Created

Date and time the SMS was created. This column can be sorted by clicking the column heading.

Sent

Date and time the SMS was sent.

Warning

Sent refers only to the processing of the SMS message through Insula Gateway to the provider. It is not confirmation that the recipient has received the SMS.

Status

Current state or final outcome of the sent message. This includes: 

  • Ready To Send: The SMS is waiting for the Insula Gateway to process the message.

  • Sent: The SMS has been processed and sent with no errors.

  • Not Sent: Message Expired: The message will not be sent. The pathway was inactive for a time long enough to exceed the expiry time set in the preferences.

From

User who created the message.

To

Recipient(s) of the SMS.

Info

Only the first recipient in the list will appear on the screen. Multiple recipients will be indicated by a + symbol and a number indicating the number of extra recipients.

Message

First characters of the SMS content.

Job #

Job Number associated with the message.

Tip

To load the relevant job, highlight the message and click the Select button.

Procedures

Creating An SMS Message

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SMS messages sent by the system are a one-way transmission only. There is no reply available to SMS messages sent in this way.

  1. Click New. The New SMS dialog will be displayed.

  2. Enter the details.

  3. Click OK. The dialog will close and an SMS will be sent.

For full details of SMS Message creation, see Comments - Comment, SMS, Email

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