Articles in this section are for general users of SupplyChain. | SupplyChain Administration | SupplyChain Release Information | Supply hain FAQ | SupplyChain Resource Centre |
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Article Index
Overview
This page lists how notification emails for purchase orders are generated and rules around who receives what.
Who gets Notifications
A supplier can say which members of their staff can receive notifications by turning on the ‘Notifications’ slider for that staff member.
Note: One thing to note here is that in the example below, if the organisation and one of the staff members have the same email address, then only one email for that address will be sent.
If the company needs to have it’s own email despite matching addresses, this can be done by adding in a new/different address for the ‘Notification Email Address’.
Purchase Order Email Events
Email Type | Who gets the event | Criteria |
|---|---|---|
New Purchase Order | Any supplier staff member who can receive notifications. | This gets sent every time a new purchase order is created. This also gets sent if the Supplier on a purchase order is changed to a new supplier. In this case the new supplier will receive the ‘New’ email. |
Purchase Order Changed |
| Not currently used. |
Purchase Order Cancelled | Any supplier staff member who can receive notifications. | This is sent when a purchase order is changed from ‘Active’ to ‘Cancelled’ The email only goes to the supplier if the supplier status is something other than ‘New’. If the order has a supplier status of ‘New’ then no one from the supplier has looked at it and no need for the notification. |
Document New Version Created | Any supplier staff member who has a read receipt on the document. | When a document linked to a purchase order has been updated, then this email is sent. |