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Follow-Up Due
Follow-Up Due
The Follow Up Due dialog forces a check of follow up items that have been set that have now become due. The dialog will display follow up items for clients and entities.
The dialog will appear automatically when a follow up is due, but can be re-instated after being closed by using the Follow Up Due screen. If no follow up is due, this dialog will not be displayed.
The Finance Shop version 13 introduced the ability to link follow-ups to applications or quotes. If the follow-up is linked then when you press the Select App button the linked application will be made the active one in the Context bar
- The Complete and Complete All buttons can only complete a follow up item based on the following new rules for multiple users:
- If the follow up is not for a multiple user then it will be completed.
- If the follow up is for multiple users but All Users to Complete is set to No then the follow up will be completed.
- If the follow up is for multiple users and All Users to Complete is set to Yes, then a check will be performed to determine if all other selected users have completed their part.
- If all users have completed the follow up item, then the follow up will be completed.
- If all users have not completed the follow up item, then the follow up will remain incomplete.
, multiple selections available,
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