Recommendation: Ensure all users have exit from Sales Advice (SAM) before performing Synchronisations

When making changes in Framework ECM such as Sales Locations, Municipality, etc, you must ensure a Synchronise is performed in Sales Advice in order for the changes to be available for SAM users.

Note: The changes made in the Administration Module will not appear in SAM unless this is carried out.

Open the Sales Advice Module:

Click on File and then LAN Sync.
Click on the VPB tab.
Click on the 'Update' button next to the 'Static Data' field
Click Close.

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