Setup of Preferences

There are specific preferences that need to be set for the activation of email and SMS communication to clients.

IMPORTANT

The following sites will need to be accessible by ALL users running Framework. This will typically be implemented by a network administrator.

AU EAST

http://gatewaysmsapi.pstpf.com.au/api/metadata
http://gatewayemailapi.pstpf.com.au/api/metadata

AU WEST

http://production-eros-gateway-api-email-wa.azurewebsites.net/api/metadata

http://production-eros-gateway-api-sms-wa.azurewebsites.net/api/metadata

You can then proceed to send a test email or SMS using a non job specific email or SMS. You can do this by setting the job specific flag to no in the communication dialog.

Email Service Preferences (Perspective Platform\Communications\Email Service)

Preference ID	Preference Name	Value
-50289	Email Service Enabled?	Yes
-50290	Email Service URL AU EAST	http://gatewayemailapi.pstpf.com.au/api
-50290	Email Service URL AU WEST	http://production-eros-gateway-api-email-wa.azurewebsites.net/api
-50291	Email Service Appliance	EE6CDE78-EF5F-4D23-87D1-41AA6FE51066
-50292	Email Service Provider	credentials
-50293	Email Service Username	Contact Insula to setup
-50294	Email Service Password	Contact Insula to setup
-50334	Sent Email Audit?	Yes
-50335	Sent Email Audit address	This can be blank or an email address can be created to have all emails sent from Framework copied to

There is also another email setup preference (Framework ECM\Email/SMS Configuration\Master Email Settings)

Preference ID	Preference Name	Value	Preference Level
-50004	Email From Address	framework@yourcompanyname.com.au	Default or Context or Group

Setting a User Specific Email Address

It's important to note here that it is possible to utilise a specific send from address, eg. jsmith@insulahomes.com.au. Specific default preferences should be set where users may send from a specific address, e.g. an admin account where the user changes but the email is the same.

To have a user's own email address as the send from ie. user@yourcompanyname.com.au, the address must be exist for the user's Staff Member entity (Administration > Entity > Staff Member). This is the entity linked to the logged in user (Security > User).

You can navigate between from addresses from within the communication dialog.

SMS Service Preferences (Perspective Platform\Communications\SMS Service)

Preference ID	Preference Name	Value
-50102	SMS Service Enabled?	Yes
-50284	SMS Service URL AU EAST	http://gatewaysmsapi.pstpf.com.au/api
-50284	SMS Service URL AU WEST	http://production-eros-gateway-api-sms-wa.azurewebsites.net/api
-50285	SMS Service Appliance	B64CF8CA-919C-4A0B-BF04-2F4AC701C269
-50286	SMS Service Provider	''credentials''
-50287	SMS Service Username	Contact Insula to setup
-50288	SMS Service Password	Contact Insula to setup
-50103	SMS Server Status Check Interval (Minutes)	3
-50248	SMS Service ‘From’ Number	0400 000 000
-50249	SMS Message Expiry (Minutes)	720

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