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PLATFORM RESOURCE CENTRE

Option Administration > Response Groups

Table of Contents

Response Groups allow you to define custom responses to meet your requirements for structured inspections. A response can either be Satisfactory or Unsatisfactory.

Perspective

To access this menu, you need to change your perspective to Onsite Inspect - System Administrator or Onsite Inspect - Data Administrator.

Item Format

There are two types of Response Groups;

Multiple choice - One response.

Multiple choice - Multiple responses


Multiple choice - One response

Users can choose only one response from the list of Response Items.

Multiple choice - Multiple responses

You define a minimum and a maximum number of responses that the user is able to select.

Standard Responses

 The standard available Response Groups are;

Group

Pass/Fail/Not Applicable

Pass/Fail/Not Available

Ranking

Reverse Yes/No/Not Applicable

Satisfaction

Score 1 -10

Score 1 -5

Yes/No/NA/NV

Yes/No/Not Applicable


The responses translate into two response types. The type can either be

  • Satisfactory. The item has passed.

  • Unsatisfactory. The item has failed, and further actions are required.

The table below shows how the responses map to response types.

Response Group

Response

Response Type

Pass/Fail/Not Applicable

Pass

Satisfactory

Pass/Fail/Not Applicable

Fail

Unsatisfactory

Pass/Fail/Not Applicable

N/A

Satisfactory

Pass/Fail/Not Available

Pass

Satisfactory

Pass/Fail/Not Available

Fail

Unsatisfactory

Pass/Fail/Not Available

Not Available

Satisfactory

Ranking

1 - Extremely Poor

Unsatisfactory

Ranking

2 - Poor

Unsatisfactory

Ranking

3 - Neutral

Satisfactory

Ranking

4 - Good

Satisfactory

Ranking

5 - Excellent

Satisfactory

Reverse Yes/No/NA

Yes

Unsatisfactory

Reverse Yes/No/NA

No

Satisfactory

Reverse Yes/No/NA

N/A

Satisfactory

Satisfaction

Satisfactory

Satisfactory

Satisfaction

Unsatisfactory

Unsatisfactory

Satisfaction

Neither

Satisfactory

Score 1 - 10

1

Unsatisfactory

Score 1 - 10

2

Unsatisfactory

Score 1 - 10

3

Unsatisfactory

Score 1 - 10

4

Unsatisfactory

Score 1 - 10

5

Satisfactory

Score 1 - 10

6

Satisfactory

Score 1 - 10

7

Satisfactory

Score 1 - 10

8

Satisfactory

Score 1 - 10

9

Satisfactory

Score 1 - 10

10

Satisfactory

Score 1 - 5

1

Unsatisfactory

Score 1 - 5

2

Satisfactory

Score 1 - 5

3

Satisfactory

Score 1 - 5

4

Satisfactory

Score 1 - 5

5

Satisfactory

Yes / No / Na / NV

Yes

Satisfactory

Yes / No / Na / NV

No

Unsatisfactory

Yes / No / Na / NV

N/A

Satisfactory

Yes / No / Na / NV

Not Verified

Satisfactory

Yes/No/Not Applicable

Yes

Satisfactory

Yes/No/Not Applicable

No

Unsatisfactory

Yes/No/Not Applicable

N/A

Satisfactory

When you click on the Add Response Group button, the following screen is displayed;

When you click Save, you will see your new Response Group.

You now add the responses that will be available to the user by clicking on the Add Response Item.

A response can either be Satisfactory or not. If you check the Satisfactory box, the response is Satisfactory. If you do not tick it, the response is Unsatisfactory.

You can add as many response items as you require.

You should keep the labels as succinct as possible if using the response group on the mobile version.

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