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Solution:


Editing the Framework Application Icon Compatibility

NOTE: These instruction relating to 'Troubleshoot Compatibility' only apply to versions of Framework <7.0.9800 (e.g. 7.0.97xx, v7.0.94xx, v6.3. and earlier)

  1. Right Click on the Icon


  2. Click on the Troubleshoot Program


  3. Select the below settings


  4. Select Windows 7


  5. Click on Test the program...



The following can be used where the application (Framework) is unable to interact with the network drive.

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titleUpdating Registry to Enable Linked Connections for Mapped Drives
  1. Run Regedit.exe
  2. Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. Add a DWORD (32bit)
  4. New DWORD should be named EnableLinkedConnections 
  5. Edit the Vaue = 1
  6. You must reboot your PC after making this change.

Installing the application with administrative rights is a requirement for first time installs to ensure sufficient rights to install Framework and it's components.

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titleReinstall Application w/ Admin with an Administrator Account
  1. Log into the user machine as an administrator user (domain admin / local administrator)
  2. Open programs and features
  3. Uninstall the Framework ECM application Application (or any application affected)
  4. Reinstall the same version as previous
  5. Launch FWECM Framework Application using the domain admin account (once - ensure it is working)
  6. Log back into the user account and run FWECM run Framework Application - it should launch




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Info
titleContact Us

If you are still having issues in relation to this, or any other Framework related issue Contact Us.

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