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titleNote:

Framework also has a Pending Cancellation Status. This is achieved by selecting a cancellation Category without entering a Cancelled date.  When moving the status of a job to Cancelled (from Pending) a Cancelled date must be selected. Though it is not necessary to select a cancellation category for a cancellation, it does assist in classifying the cancellation for more specific and useful reporting. leaving the date field blank while selecting just a cancellation reason.

*Further Note: entering dates into both Cancelled/Deleted fields, will set the job status to Deleted (required when a job is entered into ECM my mistake or is a duplication. This option will not effect affect your cancellation rate or percentages, keeping your reporting acurateaccurate.


4. From the Category drop-down list, select a cancellation category. Click OK.

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