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New Alert

Creating An Alert

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Tip

New alerts can be added at any time by pressing Ctrl + F6.

  1. Click New. The Alert dialog will be displayed.
  2. Enter the details.
  3. Click OK. The dialog will close and a new alert will be created.
Tip

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Alerts that are associated with a comment are entered through the Production Comment dialog. The Make this an Alert? flag is set to Yes to automatically create an alert for a new comment.

Releasing An Alert

  1. Select the alert to be released.
  2. Click Edit. The Alert dialog will be displayed.
  3. Enter the Released group details.
  4. Click OK. The dialog will close and the alert will be released and will no longer be displayed when the client is selected.

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Field

Description

Alert Type

Type of alert. Click the Alert Type popup button to select. Standard selections include: 

  • Enterprise Alert: Applies to every user in the enterprise.
  • Department Alert: Applies to all users in the selected department. TheDepartment field can be entered.
  • User Alert: Applies to a single user. The User field can be entered.

Department


Tip: This
Tip

This option is only available if the Alert Type field is set to Department Alert.

Department in which the alert will be active. Click the Department popup button to select.

Users assigned to a specific department will receive alerts.

User


Tip
Tip: This

This option is only available if the Alert Type field is set to User Alert.

User for which the alert will be active. Click the User popup button to select.

Client Contact

Client contact associated with the alert. Click the Client Contact popup button to select.

Tip
Tip: This

This can be left as [Not Applicable] if the alert is assigned to the client and not to a specific client contact.


Raised Group

Field

Description

Raised By

Person or organisation that raised the alert. This field is locked and cannot be edited.

Date

Date the alert was raised. This field cannot be edited.

Time

Time the alert was raised. This field cannot be edited.

Authorised By

Person who authorised the creation of the alert. For a new alert, the current user is selected by default. Click the Authorised By popup button to select.

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