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FWECM RHEAD
FWECM RHEAD
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This article explores how to cancel a job

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To Cancel a Job in the Production Management module of Framework ECM:


  1. Select or search for the job to be cancelled (F4 for quick search via job number, F3 for advanced search).

  

2. Open the Job Overview screen (Client > Job Overview) and click Edit

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3. Under the Cancellation group, enter a Cancelled date. Click OK to commit the changes to Framework.

 



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Note:

Framework also has a Pending Cancellation Status. This is achieved by selecting a cancellation Category without entering a Cancelled date.  When moving the status of a job to Cancelled (from Pending) a Cancelled date must be selected. Though it is not necessary to select a cancellation category for cancellation, it does assist in classifying the cancellation for more specific and useful reporting.

*Further Note: entering dates into both Cancelled/Deleted fields, will set the job status to Deleted (required when a job is entered into ECM my mistake or is a duplication. This option will not affect your cancellation rate or percentages, keeping your reporting accurate.

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4. From the Category drop-down list, select a cancellation category. Click OK.


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Note:

Note: The status bar indicates that the job has been cancelled.

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In the Production Management module of Framework ECM:

  1. Select or search for the cancelled job.

  2. Open the Job Overview screen (Client > Job Overview).

  3. Click Edit.

  4. Under the Cancellation group, remove the Cancelled date.

  5. From the Category drop-down list select [Unknown].

  6. Click OK.