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This article describes a solution to the error as shown below:

Icon will not launch Framework Application, or Framework Application cannot see the Framework mapped drive in Windows 8, Windows 8.1 Windows

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Solution:

Editing the Framework Application Icon Compatibility

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Complete this on any Framework Application that is failing to Start correctly

NOTE: These instruction relating to 'Troubleshoot Compatibility' only apply to versions of Framework <7.0.9800 (e.g. 7.0.97xx, v7.0.94xx, v6.3. and earlier)

  1. Right Click on the Icon
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  2. Click on the Troubleshoot Program
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  3. Select the below settings
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  4. Select Windows 7
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  5. Click on Test the program...
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The following can be used where the application (Framework) is unable to interact with the network drive.

Run Regedit32
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titleUpdating Registry to Enable Linked Connections for Mapped Drives
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  1. Run Regedit.exe
  2. Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. Add a DWORD (32bit)
  4. New DWORD should be named EnableLinkedConnections 
  5. Edit the Vaue = 1
  6. You must reboot your PC after making this change.

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labelsFramework Application not working launching starting

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Related issues

Installing the application with administrative rights is a requirement for first time installs to ensure sufficient rights to install Framework and it's components.

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titleReinstall Application with an Administrator Account
  1. Log into the user machine as an administrator user (domain admin / local administrator)
  2. Open programs and features
  3. Uninstall the Framework Application (or any application affected)
  4. Reinstall the same version as previous
  5. Launch Framework Application using the domain admin account (once - ensure it is working)
  6. Log back into the user account and run Framework Application - it should launch




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titleContact Us

If you are still having issues in relation to this, or any other Framework related issue Contact Us.