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This article describes a solution to the error message as shown below:

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Solution:


Only compatible products can be installed on the same computer

This Applies to

  • Framework Administration
  • Framework Advanced Register Management
  • Framework Sales Advice Management
  • Framework Construction Logistics Desktop
  • Framework Construction Logistics Tablet
  • Framework Integration
  • Framework VPB Browser
  • Framework My New Home
  • Framework Specification Management


For Example
Framework VPB Browser X.x.

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98xx
Framework Sales Advice Management X.x.

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99xx
are incompatible and cannot be installed on the same computer

Framework VPB Browser X.x.

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99xx or greater
Framework Sales Advice Management X.x.

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99xx or greater
are compatible and can be installed on the same computer. 

To resolve:

  • Download a newer version of the applications
  • Uninstall the previous incompatible versions
  • Install new versions which are compatible

If you do not have these compatible versions they are available to download

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from ftp://ftp.insulagroup.com.au 

Note

If the issue persists, check C:\Program Files (x86)\Insula Group Pty Ltd and delete any folders belonging to affected applications you have uninstalled (only after uninstalling)





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