Page Comparison

Alert Type

Type of alert. Click the Alert Type popup button to select. Standard selections include: 

• Enterprise Alert: Applies to every user in the enterprise.
• Department Alert: Applies to all users in the selected department. TheDepartment field can be entered.

• User Alert: Applies to a single user. The User field can be entered.

Department

Tip: This option is only available if the Alert Type field is set to Department Alert.

Department in which the alert will be active. Click the Department popup button to select.

Users assigned to a specific department will receive alerts.

User

Tip: This option is only available if the Alert Type field is set to User Alert.

User for which the alert will be active. Click the User popup button to select.

Client Contact

Client contact associated with the alert. Click the Client Contact popup button to select.

Tip: This can be left as [Not Applicable] if the alert is assigned to the client and not to a specific client contact.

Raised By

Person or organisation that raised the alert. This field is locked and cannot be edited.

Date

Date the alert was raised. This field cannot be edited.

Time

Time the alert was raised. This field cannot be edited.

Authorised By

Person who authorised the creation of the alert. For a new alert, the current user is selected by default. Click the Authorised By popup button to select.

Add Standard Comment

Pre-defined standard comments for an alert. When selected, the standard comment is added to the Alert Details field. Click the Add Standard Comment drop-down list to select.

To create a standard comment for an alert, see Standard Note.

Alert Details

Description of the alert.

Details of the alert appear on the Alert Overview screen and the Alerts dialog.