...
The Maintenance Overview screen presents key information relating to post-site activities, including setting and forecasting expiry of the maintenance and service periods, reminder work flows, and the primary maintenance request.For more information on the maintenance period, see Maintenance Period
Maintenance Period
The Maintenance Period on a house is typically 90 days from the settlement date. All builders offer a maintenance period, but some may offer an alternate duration (for example, one year). No matter which maintenance period duration is offered, the Period 1 column of the Maintenance Overview screen must be used.
In some cases, a builder will offer an optional second maintenance period for an additional round of maintenance. ThePeriod 2 column of the Maintenance Overview screen is only used by those who offer a second maintenance period.
For ease of use and understanding, all instructions in this procedure will be in direct reference to the Period 1Maintenance Overview column. Further discussion of the Period 2 Maintenance Overview column is found in the second maintenance period topic (see ).
Using The Maintenance Period
When a job enters the maintenance period, the duration of that period is automatically set for the number of days from settlement that the builder offers. The Forecast Expiry field on the Maintenance Overview screen will automatically update once settlement has occurred.
Should the number of days for the maintenance period differ from the default, the required number of days may be manually entered into the Duration (days) field on the Maintenance Overview screen. Framework ECM will automatically calculate the Forecast Expiry date.
Procedures
Modifying The Maintenance Period
Note: The job's Contract Settlement Date is required before the maintenance period can be modified.
On the Maintenance Overview screen:
- In the Period 1 column, change the Duration (days) field to the required number of days.
- Tab off the field to view the updated Forecast Expiry date.
- Click OK.