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TFS 13 

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TFS User Guide Table
TFS User Guide Table
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23099 - Emails use the Perspective Gateway Email solution23099 - Emails use the Perspective Gateway Email solutionnopanel
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TFS 13 introduced the ability to email clients and contacts directly from within TFS. 

You can email clients and contacts directly from within TFS. The emails are stored against the entity in as a Comment. This section shows you how to use the email and where the comments will be written.