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Maintenance request management refers to the construction issues raised for a house, including requests and related items that require attention.
Procedures
Creating A Maintenance Request
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The General tab is used to enter basic information about a maintenance request, including supervising staff members, when the request was raised, inspection details, and costs associated with the request.
General Group
Field | Description |
|---|---|
Internal ID Number | Internally generated identification number. This field cannot be edited. |
Administrator | Administrator allocated to the maintenance request. Click the Administrator popup button to select. |
Manager | Manager allocated to the maintenance request. Click the Manager popup button to select. |
Supervisor | Supervisor allocated to the maintenance request. Click the Supervisor popup button to select. |
Warranty Type | Type of warranty associated with the maintenance request. Click the Warranty Type popup button to select. |
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Tip: New maintenance items can be entered by clicking the New toolbar icon.
Maintenance Item List
Maintenance Items List
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Tip: Multiple maintenance items can be entered.
Generating and Emailing Maintenance Work Orders
Work Orders can be Previewed, Printed, or Emailed for a Request Item.
The reports are accessed by selecting the Print or Preview icons on the Maintenance Request dialog.
Select the Report required, and click Email, Preview or Print.
A PDF will be generated an, depending on your selection, be attached to an Framework Email, displayed, or printed.
Maintenance Request Dialog - Inspections Tab
The Inspections tab displays the Inspections and Items booked for the Request.
