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Overview
The Eros 2023.4 publication (Currently scheduled for 7/12/2023) brings a change to how Incident Notifications are sent. The reporting of incidents has been enhanced. They are no longer sent to Safety System Admins. They are instead sent to members of one of three new contact roles associated with the severity of the incident being raised (ie. Low, Medium, High).
Three new standard Safety roles have been added to the platform:
Onsite Safety - Notification - Incident: Low Severity
Onsite Safety - Notification - Incident: Medium Severity
Onsite Safety - Notification - Incident: High Severity
These roles are allocated to contacts in the normal way in Platform to determine what type of incidents they should be notified of.
The "Report Incident" (i.e. Add/new) page has been updated not to set/have a default Severity selected. The user must select the severity, and this is a validation requirement to save/report.
The incident notification email has been updated to include more content:
Incident Severity; Title; Reported by; Project; Organisation Involved; Supervisor.
Implementation
The publication of this new functionality will be done on the evening of 7/12/23. On the morning of 8/12/23, the new roles will be available. As soon as is practical, you should allocate the new roles to the relevant people.