Page Comparison

Framework Inbox improvements

Inbox

NewDraft

Several improvements have been made to Framework Inbox

CRM Communication (ie. Inbox Communication) Dialog
Enhancements have been made in how HTML emails are displayed.

The Captured date/time no longer shows seconds

A The disclaimer note has updated with
“For the original detail, format, hyperlinks, and attachments, please refer to the original email.”

Support for Attachments
The email monitoring solution now captures and store attachments in the cloud. Links show how many attachments are available and links are provided to download the attachments

Tabbed Dialog
The dialog box is now tabbed
- Communication - The email content
- Attachments - Information on and links to the email attachments.
- Jobs - Information on the jobs that the communication is linked to.

TBA

58173

33246

ECM closes when cancelling work order

Work Orders

Fix

An issue where cancelling the edit of a work order causes ECM to crash has been resolved

N/A

59611

N/A

Invalid Merge Field in Communication Template

Communications

Fix

An issue where a communications template with an invalid merge field has been resolved

N/A

59372

34223

Inbox Management - Deleting comments

Inbox

New

1. It is now possible to delete of emails from within Framework ECM.

2. Deleting a comment updates the communication record in the communication DB (Note: this is not a hard delete):

N/A

59555

34483