Page Comparison

Framework Inbox improvements

Inbox

New

Draft

CRM Communication (ie. Inbox Communication) Dialog
Enhancements have been made in how HTML emails are displayed.

The Captured date/time no longer shows seconds

A disclaimer note has updated with
“For the original detail, format, hyperlinks, and attachments, please refer to the original email.”

Support for Attachments

Tabbed Dialog
- Communication
- Attachments
- Jobs

TBA

58173

33246

ECM closes when cancelling work order

Work Orders

Fix

An issue where cancelling the edit of a work order causes ECM to crash has been resolved

N/A

59611

N/A

Invalid Merge Field in Communication Template

Communications

Fix

An issue where a communications template with an invalid merge field has been resolved

N/A

59372

34223

Inbox Management - Deleting comments

Inbox

New

1. It is now possible to delete of emails from within Framework ECM.

2. Deleting a comment updates the communication record in the communication DB (Note: this is not a hard delete):

N/A

59555

34483