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You define a minimum and a maximum number of responses that the user is able to select.
Standard Responses
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Below is the list of standard responses available for selection
Group |
|---|
Pass/Fail/Not Applicable |
Pass/Fail/Not Available |
Ranking |
Reverse Yes/No/Not Applicable |
Satisfaction |
Score 1 -10 |
Score 1 -5 |
Yes/No/NA/NV |
Yes/No/Not Applicable |
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The responses translate into two response types. The type can either be
Satisfactory. The item has passed.
Unsatisfactory. The item has failed, and further actions are required.
The table below shows how the responses map to response types.
Response Group | Response | Response Type |
Pass/Fail/Not Applicable | Pass | Satisfactory |
Pass/Fail/Not Applicable | Fail | Unsatisfactory |
Pass/Fail/Not Applicable | N/A | Satisfactory |
Pass/Fail/Not Available | Pass | Satisfactory |
Pass/Fail/Not Available | Fail | Unsatisfactory |
Pass/Fail/Not Available | Not Available | Satisfactory |
Ranking | 1 - Extremely Poor | Unsatisfactory |
Ranking | 2 - Poor | Unsatisfactory |
Ranking | 3 - Neutral | Satisfactory |
Ranking | 4 - Good | Satisfactory |
Ranking | 5 - Excellent | Satisfactory |
Reverse Yes/No/NA | Yes | Unsatisfactory |
Reverse Yes/No/NA | No | Satisfactory |
Reverse Yes/No/NA | N/A | Satisfactory |
Satisfaction | Satisfactory | Satisfactory |
Satisfaction | Unsatisfactory | Unsatisfactory |
Satisfaction | Neither | Satisfactory |
Score 1 - 10 | 1 | Unsatisfactory |
Score 1 - 10 | 2 | Unsatisfactory |
Score 1 - 10 | 3 | Unsatisfactory |
Score 1 - 10 | 4 | Unsatisfactory |
Score 1 - 10 | 5 | Satisfactory |
Score 1 - 10 | 6 | Satisfactory |
Score 1 - 10 | 7 | Satisfactory |
Score 1 - 10 | 8 | Satisfactory |
Score 1 - 10 | 9 | Satisfactory |
Score 1 - 10 | 10 | Satisfactory |
Score 1 - 5 | 1 | Unsatisfactory |
Score 1 - 5 | 2 | Satisfactory |
Score 1 - 5 | 3 | Satisfactory |
Score 1 - 5 | 4 | Satisfactory |
Score 1 - 5 | 5 | Satisfactory |
Yes / No / Na / NV | Yes | Satisfactory |
Yes / No / Na / NV | No | Unsatisfactory |
Yes / No / Na / NV | N/A | Satisfactory |
Yes / No / Na / NV | Not Verified | Satisfactory |
Yes/No/Not Applicable | Yes | Satisfactory |
Yes/No/Not Applicable | No | Unsatisfactory |
Yes/No/Not Applicable | N/A | Satisfactory |
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When you click on the Add Response Group button, the following screen is displayed;
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When you click Save, you will see your new Response Group.
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You now add the responses that will be available to the user by clicking on the Add Response Itemselect.
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A response can either be Satisfactory or not. If you check the Satisfactory box, the response is Satisfactory. If you do not tick it, the response is Unsatisfactory.
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