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Matthew Garrett

Matthew Garrett

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Simplifying and streamlining the process of supervisors calling for deliveries is an
important requirement of volume builders. Wait times in call centre phone queues is
an extremely inefficient use of a supervisor’s time. This coupled with SMS
messages, voice mail, and other activities on the phone, supervisors are constantly
facing challenges to their ability to supervise.

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Features
Features and benefits of this module include:

  • Supervisor access to call-up notifications

  • Ability to easily respond to supervisors confirming called-for deliveries

  • Responses automatically update the supervisor’s Construction Logistics

  • Tablet PC without the need to sync

  • The electronic notification call up process eliminates long waiting in phone

  • queues to request deliveries

Module Requirements
Requirements for this module include:

  • Construction Logistics Tablet software up and running successfully with

  • supervisors

  • Microsoft Outlook configured and working on supervisors tablet PC’s

  • Dedicated Windows Web Server


Supplier Connect Supplier ColoursSupplier Colours

Black - The supplier is not profiled for supplier connect. 

Blue - The supplier is profiled for Supplier Connect Email call ups and the Activity has a linked Purchase Order.

Red - The supplier is profiled for Supplier Connect Email call ups and the Activity has no linked Purchase Order. 

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Call forward programme are colour coded to indicate the status of call up notificationsImage Removed

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Blue (Question Mark) - Pending Acceptance
Green (Tick) - Accepted
Red (Cross) - Declined

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Electronically accepted call up notificationsImage Removed

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SupplierConnect – Notifications Message Flow DiagramImage Removed

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Automatic email-based call up solution for supervisors. Suppliers and tradespeople automatically receive an email as their call up notification. Responses are provided by the email linking back to a response page web portal.

Analysis and Setup Requirements

  • Confirm all Supervisor Email Addresses are setup and correct

  • Notification of change to Suppliers

  • Confirm which suppliers will be enabled for notifications

  • Request/confirm correct supplier contact details (email address)

  • Nominate scheduler supplier contact (who will receive the notification emails)

  • Update supplier entity details in Ordering system

  • Integrate supplier entities into Framework

  • Assign entity roles in Framework to new suppliers

Supplier Connect Portal Install

  • Select a public server for the supplier connect response portal Installation (A public server is one that will allow external users access to the portal)

  • Configure Microsoft SQL Server for Mixed Mode Authentication

  • Create the ODBC DSN connection for Supplier Connect Portal using SQL Authentication

  • Install Internet Information Services (IIS)

  • Install PHP

  • Install Microsoft SQL Server Driver for PHP

  • Configure PHP Settings (php.ini)

  • Copy Ixed folder into PHP Ext Folder

  • Copy SupplierConnect Website Files

  • Configure Firewall to allow external users access to the reponse portal

  • Set Folder Permissions for Internet Guest Account (servername_IUSR)

  • Configure Website Files (config.php)

  • Configure Internet Information Services (IIS) 

  • Test SupplierConnect Portal

Framework Portal/Tablet Preference Setup

Framework Administration

  • Create email template for called emails (email sent to supplier for call up)

  • Create email template for Called Off emails

Framework Security / Preferences

    • Set Notification Emails preference for Called Email - Tablet (-11008)

    • Set Notification Emails preference for Called Off Email - Tablet (-11009)

    • Set Enable Supplier Notifications preference to Yes (-50000)

    • Set the Email Address for Notifications to Desktop preference (-11050)

    • Set Source of Supplier Details for Notifications preference (-50078)

    • Set Notifications Response Page URL preference (-11003)

    • Set SupplierConnect Portal Status to Enabled - Testing/Enabled - Live

    • Set Notification Monitor (minutes) - Desktop preference (-11053)

    • Set Notification Monitor (minutes) - Tablet preference (-11052)

    • Set Enable Notification Monitoring preference to Yes (-11054)

    • Set the Notification Email Delivery preferences for Test and Live environment

Tablet Microsoft Outlook Setup

  • Confirm Microsoft Outlook 32bit  is installed (64bit version is not supported)

  • Outlook is configured and working using supervisor email address 

Supplier Connect Testing

  • Confirm All emails are sent and received correctly

  • Confirm Tablet Functions Work Correctly for Supplier Responses

Supplier Connect Go Live Rollout

  • Final notice to suppliers to inform them of Go Live

  • Inform supervisors of Go Live date and training

  • Set Framework/Tablet preferences in Live ECM database (as per above)

Supervisor Training

  • Train Supervisors on usage