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    • Determine which data is missing by manually checking through the tables linked into the view which populates this screen (v_ cstLTProgUpdate), then manually stamping this data in the office end (set d_modified to Format(Now(), “yyyy-mm-dd”) and t_modified to Format(Now(), “yyyy-mm-dd hh:nn:ss”) and download the data using the relevant synchronise (check which packet number from the Synchronise Configuration screen in Framework Logistics Desktop's Site screen).

 The following should only be performed by .

Likely Cause(s)

Solutions

Selected Progress Period is irrelevant for the missing job as it was not in construction for that time.

Data for the job(s) is missing from the Tablet PC.

Example: The job does not have a construction period for the period shown in the drop-down box at the top of the screen.

  • On the Framework Logistics Synchronise dialog, select the Advanced tab. If theRecommended column lists Yes to any synchronise, perform the following synchronises (from the Standard tab): 
    • New Jobs Synchronise
    • Meeting Day Synchronise
    • Office Data Synchronise
  • Verify that the job has Progress Periods (calls) created via the History screen in Framework ECM. If they haven't been created, create them; perform a Daily Full Synchronise.
  • Re-stamp the site's allocation for the missing job and perform a New Jobs Synchronise.
Warning
titleCRITICAL

The following should only be performed by Insula Software.

  • Determine which data is missing by manually checking through the tables linked into the view which populates this screen (v_ cstLTProgUpdate), then manually stamping this data in the office end (set d_modified to Format(Now(), “yyyy-mm-dd”) and t_modified to Format(Now(), “yyyy-mm-dd hh:nn:ss”) and download the data using the relevant synchronise (check which packet number from the Synchronise Configuration screen in Framework Logistics Desktop's Site screen).

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