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Applies to Framework ECM 7.1.2010 onwards.

Problem

Info

When adding an image via a dialog, such as Gallery, Entity, VPB Item, the following message may be produced:

Image RemovedImage Added

Solution

This indicates that there are some specific dll files that are required for the installed environment. These are available from Insula’s FTP site.

  1. Go to ftp://ftp.insulagroup.com.au/Shared%20Applications/Core%20Components

  2. Select dotnetfx35.exe for download.

  3. In the downloaded location, click to execute.

  4. If requested to get additional files, select Yes.

  5. Depending on the environment, a restart may be required.

Info

If this does not resolve the issue, please Contact Insula Software